![]() Closing it triggers an update cycle, spawning msiexec.exe.We are seeing this for a single Server 2012R2 RDS server, and the process appears to be as follows: It seems that there are lots of problems lately with Reader and updater, but no clear patterns emerging. I have since come across this user description of the error within the Adobe discussion forum, dated September 22, 2021. Addendum: Error discussion in the Adobe forum In my estimation, however, there is no way around a patch on the part of Adobe. They may be able to evaluate log files and find out more details. Otherwise, the administrators from enterprise environments can actually just nail the Adobe. If anyone has another idea or solution, feel free to leave a comment. ![]() Christine points out in the comment that renaming the Updater service to:Ĭ:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.oldĪlso fixed the crash problem for now (see also). ![]() Program Files (x86)/Adobe/Acroboat Reader DC/Readerįor some people this helped as the repair failed after that. So people delete the sub-folders acrocef_ in the folder: Also, confirming that this workaround is a valid solution (or not) would be appreciated. (Note that I did a reboot and only tested this workaround for 15 minutes). "C:\Windows\System32\msiexec.exe" /i CLEANUP_CEFFOLDER=1 DISABLE_FIU_CHECK=1 /qnĭeleting all acrocef_ folders seem to prevent the repair to happen and the users won't get the error on each application close. Yes, this is the kind of behavior that I did notice since 21.007.20091.Īfter further diagnosis, since the update, I found that something is triggering a Adobe repair for all users every time a user try to close the app: User frédéricm20126395 seems to have narrowed it down, and writes the following. There, the error occurs on a Windows Server2016 RDS farm after updating to Adobe Reader DC 21.007.20091. A possible explanationīlog reader Christin posted a link to this recent thread from Sin the Adobe forum. The same thing is also mentioned in Technet forum as a solution when Adobe Reader DC stalls in a virtual environment.īut my feeling is, that this will not help really.
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